TERMS AND CONDITIONS

LONDON DRONE CO LTD

For the London Drone Company to work with you, you will need to agree to these terms and conditions.

Terms and Conditions

DEPOSIT AND PAYMENT

To secure a date and confirm a booking 50% deposit to be paid on placing order. BACS payments are free of charge. All credit/debit card payments by phone or face to face incur an administration fee of £10 or 2% whichever is greater.

If this is not possible due to time constraints, these terms and conditions must be accepted before the mission commences and the client must fill out our new client form’ and complete all details.

If no deposit is paid but a date is clearly reserved for a mission, 50% of the cost of that mission will be payable by the client if cancelled within 7 days of the mission commencing. If cancelled within 48 hours 100% of payment will be payable. This will be invoiced after cancellation and is payable within 14 days.

A late payment fee of 4% over Lloyd Bank base rate payable from due date of the invoice to all transactions unless by prior agreement.

By payment of deposit or accepting our terms in our ‘new client form’ you are agreeing to the terms stated here.

EXPENSES AND ADDITIONAL COSTS

Excess mileage expenses within the UK will be charged at 45p per mile.

On occasion it may be necessary to get special permissions from the CAA in order to fly, for example in flight restricted zones such as central London. On such occasions bookings will be subject to an administration fee paid prior to the mission. It should be noted that the fees paid for administration and the fees charged by the CAA are non-refundable. The CAA may refuse permission to fly without giving a reason, in such circumstances the fees are forfeit. Should the CAA refund any fees these will be returned to the customer in full.

If flying abroad, we may require additional time in order to get permissions to fly. This will incur additional cost.

DAY RATES

London Drone Company Ltd’s normal practice is to quote for each mission. However there can be occasions where a “day Rate” is needed and will be based on a two man team @£995.00 per day, inclusive per 8 hours.

COPYRIGHT

Unless contractually agreed prior to the commencement of filming, London Drone Company Ltd will retain copyright of all our filming content. The client will get complete use of all footage we obtain for their specified projects but the client will not be able to re-sell our footage or allow 3rd party companies to use the footage without prior agreement. We also reserve the right to prevent any output of our content until full payment has been received. If this is not possible due to time restraints, London Drone Company Ltd will need a specified date of payment in writing and until this is received, no content shall be distributed. London Drone Company Ltd reserve the right to use any of the content gathered for our own promotional activities. We also reserve the right to upload our footage to stock footage libraries after the footage has been released for its original purpose.

CONFIDENTIALITY

Please be assured that all enquiries will be dealt with in complete confidence and if preferred, involved members of staff are more than happy to sign a non-disclosure agreement prior to details of the project being shared. Please let us know if this is something you would like to go ahead with.

LIMITATION OF LIABILITY

Nothing in these Conditions shall limit or exclude London Drone Company Ltd liability for:

  1. death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
  2. fraud or fraudulent misrepresentation; or
  3. breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

Subject to clause the above:

  1. London Drone Company Ltd shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and
  2. London Drone Company Ltd total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the Charges for the relevant Order, with regard to which the Customer is claiming loss.

POSTPONEMENTS AND CANCELLATIONS

Naturally our work is affected by the ever changing weather. If the mission cannot be achieved because of the weather, then we will try our best to reschedule the filming for another day and the deposit will be transferred. If however you no longer require our services then the deposit will be non-refundable. If we have incurred any other costs in relation to your mission, then these costs will be invoiced separately and our standard terms of payment apply.